Note: Notify legal services as soon as you are aware of a situation so there is time to plan a response, such as an appeal.

Attorney General’s Office, One Ashburton Place, Boston MA 02108
617-727-2200 www.mass.gov/ago
(Customer Service Bureau) Monday, Tuesday, Wednesday, Friday: 9:00am – 5:00pm;
Thursday: 9:00am – 6:00pm
Consumer complaints: 617-727-8400; Monday through Friday: 10:00am – 4:00pm
Must be able to describe the issue to file a complaint.

Bentley Low-Income Taxpayer Clinic
781-891-2083 www.masslegalservices.org
Free tax assistance to low-income taxpayers who have a controversy with the IRS.

Better Business Bureau: 290 Donald Lynch Boulevard, Marlboro 01752
508-652-4800 www.bbb.org
Monday through Friday: 9:00am – 3:00pm
Business information, warnings about consumer fraud, and complaint procedure – file complaints online.

Customer Child Support Bureau
800-332-2733 www.mass.gov
Monday through Friday: 8:30am – 4:30pm
General information

Children’s Law Center of Massachusetts, 298 Union Street, Second Floor, Lynn 01901
781-581-1977 https://bit.ly/34LKm2r
Monday through Friday: 9:00am – 5:00pm.
Legal aid and related services to children (under 18) from low-income families in cases of abuse, neglect, and juvenile justice

Mass Law Help
617-338-0610 www.MassLawHelp.org
First Wednesday of every month: 5:30pm – 7:30pm
Free legal help by telephone to answer questions

Disability Law Center, 11 Beacon Street, Suite 925, Boston MA 02108
617-723-8455 or 800-872-9992 www.dlc-ma.org
Monday through Friday: 9:00am to 5:00pm.
Legal representation; information and assistance for individuals with disabilities

Legal Advocacy and Resources Center
800-342-5297
Monday, Tuesday, Thursday, Friday: 9:00am – 12:30pm and 2:00pm – 2:30pm
Wednesday: 9:00am – 12:30pm
Telephone information and referral to legal services

MA Legal Assistance Corporation, 7 Winthrop Square, Second Floor, Boston MA 02110
617-367-8544 www.mlac.org https://vlpnet.org/
Advice for low-income people with non-criminal problems

Recipient Services for Department of Transitional Assistance
877-382-2363 www.mass.gov/dta
Monday through Friday: 8:15am – 4:45pm
Help when your welfare case can’t be resolved through the local office