Note: Some utility companies have reduced rates for low-income individuals/families. Winter moratorium on shut-off of heating source from November 15 – March 15. You may negotiate a payment plan if you are behind on your bill. If you make a plan, be sure to stick with the agreement or shut-off will be imminent. Continue to pay at least a percentage of your bill every month – even if you can’t pay the whole bill. The utility company may see that as a good faith effort and may be less hasty to shut off service. It also avoids large bills at the end of the season.
Department of Public Utilities, 1000 Washington Street, Boston 617-737-2836 or 877-886-5066 www.mass.gov Monday through Friday: 9:00am – 5:00pm. Help with difficulty with utility company; can be helpful when renegotiating payment plans with utilities to avoid shut-off. Be sure to contact utility company first.
Department of Transitional Assistance, 21 Spring Street, Taunton – 508-884-5300 www.mass.gov Monday through Friday: 7:30am – 5:00pm Ongoing and emergency assistance
Raynham Senior Center: 2215 King Philip Street; Peggy Evers – 508-824-2740
Monday, Wednesday, Friday: 9:00am – 3:00pm. Advice for people of all ages trying to find fuel assistance; help in completing applications.
Saint Vincent de Paul of St. Ann’s Church, 660 Main Street, Raynham – 508-884-6538
Salvation Army – Good Neighbor Program, 1585 New State Highway (Route 44) 508-738-6120 www.magoodneighbor.org
Monday through Saturday: 9:00am – 7:00pm. Applications for Good Neighbor Fuel Program by appointment; available December 1
Self Help Fuel Assistance: 508-588-5440 https://selfhelpinc.org/program-services/fuel-energy/
Heating fuel, no-heat emergencies and non-heat related utility assistance and weatherization.
Statewide Fuel Assistance Hotline, 1360 Main Street, Brockton 800-225-0875 • Veterans Services: 558 South Main Street, Raynham – 508-828-4527 Tuesday: 9:00am – 2:00am – Thursday: 11:00am – 4:00am You may be eligible for assistance with heating fuel and non-heat related utility if you or your spouse served in the military or you are the widow of someone who served.
Verizon – Lifeline: 800-837-4966 www.verizon.com Some utility companies offer reduced rates for people on assistance programs; ask for an application or find one on line.
These organizations have changed their focus and may not be able to offer assistance.
Citizens Energy Oil Distrigas Program – 866-427-9918 www.citizensenergy.com
Note: As of April 2020, service is no longer accepting applications.
Citizens Energy Oil Heat Program – 877-563-4645 www.citizensenergy.com